Client Portal
Branded self-service portal for commercial clients to submit orders, track samples, and download reports.
- White-labeled client-facing interface
- Online sample submission and tracking
- Secure report download and history
LabPi Features
LIMS API Integration, SDMS & Patient Result Portals
Open your lab to clients, patients, instruments, and enterprise systems with REST APIs, webhooks, SDMS integration, and multi-channel report delivery.
LIMS API integrationSDMS lab softwarepatient result portal
Enterprise Platform, Portals & Integrations
Connect your lab to the outside world: client and patient portals, developer APIs, SDMS, asset management, and a full mobile experience.
Doctor & Patient Portals
Portals with safeguards for clinical data, so physicians can order tests and patients can access results.
- Physician ordering and result review
- Patient result access with consent controls
- Multi-factor authentication support
Report Builder
Design professional, regulation-ready reports and Certificates of Analysis with a visual template editor.
- Drag-and-drop report designer
- Client-specific branding and layouts
- Conditional content and auto-populated fields
Automated Multi-Channel Report Delivery (WhatsApp, SMS, Email)
Deliver results automatically via email, SMS, and WhatsApp the moment they are authorized for release.
- Configurable delivery rules per client
- WhatsApp, SMS, and email channel support
- Delivery confirmation and retry logic
REST API & Webhooks / Developer Suite
Comprehensive REST API and event-driven webhooks for bi-directional integration with ERP, HIS, billing, and custom systems.
- OpenAPI-documented REST endpoints
- Real-time webhook event subscriptions
- Sandbox environment for development
Multi-Tenant Security
Isolate data across clients, departments, or business units with granular RBAC and tenant-scoped configurations.
- Logical data isolation per tenant
- Configurable RBAC per organization
- SSO and MFA at the tenant level
Equipment Asset Registry
Centralized database of all lab instruments with specifications, location, ownership, and utilization history.
- Complete instrument lifecycle records
- Utilization and downtime tracking
- Linked maintenance and calibration logs
Calibration & Preventive Maintenance
Schedule, track, and document calibrations and PM activities with automatic alerts before due dates.
- Calibration schedule with auto-reminders
- PM checklist and completion records
- Out-of-calibration instrument lockout
Reagent & Consumable Tracking
Real-time inventory of reagents, standards, and consumables with lot tracking, expiry alerts, and usage logs.
- Lot and expiry date management
- Automatic reorder threshold alerts
- Usage traceability to test batches
Workforce Management
Manage analyst schedules, shift assignments, skill matrices, and workload distribution across the lab.
- Shift and roster planning tools
- Skill-based task assignment
- Overtime and capacity planning views
Mobile Application (iOS & Android)
Phone access for sample collection, result review, approvals, and inventory checks.
- iOS and Android
- Field collection without a bench workstation
- Notifications for critical results
SDMS Integration
Keep the raw instrument file attached to the LIMS result that cites it.
- Raw data files stored with the result
- The file stays linked after the result is authorized
- Reviewers open the source file from the record
See Enterprise Platform, Portals & Integrations in action
Get a personalized walkthrough of how LabPi transforms your laboratory operations.